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Analytics
How the queue is performing across volume, speed and satisfaction.
Last 30 days
Tickets resolved
1,284 · up 12% vs previous period
+12%
Median first response
28 minutes · 6 min faster
-18%
CSAT
4.6 / 5 from 431 responses
+0.2
SLA compliance
94% of tickets met their target
-1%
